Heck Residential Customer Survey

Budget: Project stayed within agreed upon budget

Schedule: You were provided a schedule of the project's timeline

Schedule: Workers arrived at agreed upon time

Schedule: Project was completed on or before schedule

Skill: Quality of workmanship

Skill: Finished project met your expectations

Communication: You were kept informed of selections and changes

Communication: Able to reach project foreman/office personnel as needed

Professionalism: Workers treated your project as a priority

Professionalism: Workers spoke in terms you could understand (not construction-speak)

Job Site Cleanliness: Workers respected the cleanliness of your home

Job Site Cleanliness: The work site was cleaned up daily and at the end of the project

Would you hire Heck Residential again?

Why or why not?

Would you recommend us to someone else?

Why or why not?

Now that the project is complete, what, if anything, would you do differently?

Do you have any suggestions for how we may better serve our clients?

Would you be willing to give a brief testimonial that we can use on our website and social media accounts?

Only your first name and last initial will be used.

Testimonial/Additional comments:

Your Name: *

Email: *

Phone Number:

Briefly Describe Your Project:

Thank you for taking the time to tell us what you think.